Howspace

This article discusses changing workspace domain names.

Changing a workspace domain

This article lists which languages are supported in Howspace as workspace languages.

What languages does Howspace support?

This article provides an overview of landing pages and outlines the steps to change the landing page in a workspace.

Change the landing page

In this article, we describe a few steps to take when facing WebSocket connection issues in Howspace

Solving WebSocket connection issues

This article describes common reasons that might cause connection issues.

Websocket connection issues

This article discusses troubleshooting the Live widget in case there are issues.

Live widget troubleshooting

As Internet Explorer support ended, some users are now directed to an error page. Users need a modern browser to access Howspace.

Ancient browser found

This article lists all supported browsers.

Supported browsers

This article describes steps that can be taken if your participant's login link does not work.

What to do when participant's login link does not work?

Here is a list of things that will help us determine the details of possible bugs in Howspace.

What information should be mentioned when reporting a possible bug?

This article explains what the maximum file size for Howspace uploads is.

What is the maximum file size for uploading content into Howspace?

In this article, you will find an explanation of Howspace’s image scaling logic along with size recommendations for optimal display.

Recommended image sizes in Howspace

This article lists image file formats supported in Howspace.

Which image formats are supported in Howspace

This article summarizes what the "Ajax Error 500" error message means and how to react to it.

Ajax Error 500

This article explains how pages and folders are organized in the workspace menu and why some items are placed under the pages menu.

Understanding Page and Folder Organization in the Top Navigation

Learn how Howspace’s AI features align with the EU AI Act’s risk categories.

Howspace & the EU AI Act

This article explains how the automatic archival and deletion process works, how notifications are sent, and how admins and main users can manage inactive workspaces.

Automatic Workspace Archival and Deletion

Howspace & Azure OpenAI

This article describes how the platform handles date & time formats and time zones.

How time zones are handled in Howspace

FAQ and Troubleshooting

This article explains the difference between logging in and registering to a workspace.

Login and registration

This article explains the differences between teams and userlists

Teams and userlists

What is the difference between deleting and archiving a workspace?

Archiving and deleting a workspace

Difference between

Find answers and get help from Intercom Support and Community Experts

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