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What information should be mentioned when reporting a possible bug?
What information should be mentioned when reporting a possible bug?

Here is a list of things that will help us determine the details of possible bugs in Howspace.

Updated over 3 weeks ago

When you are reporting a possible bug to our Support ([email protected]), list the following things to the email, if possible:

  • User / users who are experiencing the bug

  • Devices and operating systems used

  • Browser and browser version used

  • Description of the bug explaining what happened, how and when

  • In which workspace(s) the bug has occurred

  • Short video or screenshot of the bug showing the bug happen

The previously listed information will help us determine the possible bug and its effects, and enable us to react accordingly.

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