Two-factor authentication can be used as an additional security measure with personal email login links. When enabled, an email containing a PIN code is emailed to users. This PIN is required for the user to enter the workspace.
For example if a user tries to enter a workspace on their phone for the first time they will receive and need to use a PIN before entering. Also if a user has shared their private login link and someone else tries to use it to enter the workspace, they will not be able to do it without having access to the PIN code that is sent directly to the user's email.
How to enable two-factor authentication with a PIN code
Access Workspace Manager
Open the Admin Menu.
Click on Workspace Manager.
Navigate to login settings
Open the Settings -> "Login and registration"
Enable two-factor authentication under advanced settings
Open Advanced settings.
Select "New devices only" or "Always on" depending on how often you want the verification to happen.
By default, the PIN will be emailed. If participants are required to add phone numbers, they can also receive it via SMS.
Situations in which a PIN code is asked
The workspace login settings are set to require the PIN verification any time a user tries to enter the workspace from an unidentified or new device. Note: if cookies are cleared between sessions, the workspace will not remember that device.
When a bookmark has been made of the workspace with the old Howspace feature, and the user tries to enter the workspace through the bookmark. The feature does not exist in new Howspace, and the PIN code never comes through. We recommend you save the workspace's general URL using browser's own bookmarks feature and access the workspace using other login methods.
When using the ‘My workspaces’ feature which allows you to move between all the different workspaces that you are a part of, you can enable one-click access. Enabling one-click access will require the PIN code.