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Mass operations in user management
Mass operations in user management

This article discusses the mass operations available for managing workspace users.

Updated yesterday

To use the feature, go to Admin -> Workspace Manager -> Users. Here you will be presented with a list of all workspace users. The users are categorized into two tabs, active (who currently have access to the workspace) and deleted (who were once added to the workspace but can no longer access it).

On the left side of each row there is a box that can be ticked to select users. You can select all users at once by ticking the box on the header row. Once there are selected users, actions will appear at the bottom of the page, and these actions will apply to all selected users.

The actions that can be taken include:

  1. Send an email to selected users.

  2. Export all selected users into an Excel file

  3. Export the activity of all selected users into an Excel file.

  4. Create a userlist that consists of all selected users.

  5. Add selected users to an existing userlist.

  6. Add/remove admin role to/from all selected users.

  7. Issue a certificate to selected users or withdraw a previously issued one.

  8. Delete selected users from the workspace.

If conducting mass operations to deleted users, there are four options: export selected users, export selected users' activity, anonymize selected users, or restore selected users to the workspace as active users.

To make selecting only specific users easier, you can also filter the list of users. Open the filter options from the top of the page:

The available options can look slightly different in your workspace depending on the features that you have in use. For example the profile field filtering option will not be visible unless custom profile fields have been created.

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