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Anonymizing widgets

There are different levels of anonymity that can be provided to users in the workspace. This article goes through anonymity in widgets.

Updated over a week ago

Fully anonymous widgets:

Three widgets can be made fully anonymous. Admin users are not able to get the user information after the widgets are set to be anonymous. These three widgets are the Poll, Pulse and Super Chat widgets. Making the widgets anonymous has to be done before any answers have been given, as once a response has been submitted the user information is stored and the widget can no longer be anonymized.

To make the widgets anonymous, go to the widgets' settings and turn on the anonymity setting.

After the setting is toggled and users have answered the widget, no participant or admin is able to attribute any answer to any particular user.

Nameless but not anonymous

The chat widget can be made fully anonymous through the tab in the advanced settings. It can also be made nameless and the identity of the commenters can be hidden temporarily. In this case any admin can at any time make the names of the commenters visible again. Admins are also able to export the data to an excel file, which contains the information about the commenters. There are also other details that can reveal the identity of people interacting with the chat widget.

Details that may reveal participants' identities in the chat widget:

  • Email notifications about replies or likes to a comment (can be disabled for the whole workspace)

  • 'Who is typing' feature (can be toggled off from workspace settings)

  • Admin users can make commenter info visible at any time

Assignment widget

The assignment widget allows participants to comment and attach files/images. However, the assignment widget does not display the comments to other participants by default. All comments are displayed to all admin users and the commenter. This can be used as a method of collecting information from participants without letting other participants know what was said.

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