Admin users of a workspace with permissions to create new workspaces for their organisation can also duplicate an existing workspace they are an admin in. Main users can duplicate any workspace via Account Manager.
The duplication will retain workspace settings (including enabled widgets and features), copy all pages, folders, page layouts, widgets, widget content and workspace visuals. You can decide to include all workspace users, only admins, or only yourself in the new workspace. You can also opt to keep sent emails as drafts and/or default emails, including any edits you made to them.
Note: The copy will not include any user-generated content (e.g. chat comments).
How to duplicate a workspace
There are two ways for admins to duplicate a workspace: click "new workspace" in the user menu or in the My workspaces view, or click "duplicate workspace" from the "..."-menu next to the correct workspace in My workspaces. In addition, main users have similar operations in Account Manager.
Duplicate in My workspaces
Open the user menu and choose 'My workspaces'
Open the "..." menu on the right side of the workspace you want to duplicate
Click the "Duplicate workspace" button and a modal will open
Give the new workspace a name; the domain will be automatically generated based on the given workspace name. You can also edit the domain under advanced settings.
Select which users to include in the duplicate (only yourself, all admins, or all users)
You can also choose to include sent emails as drafts, or default emails including any edits you made to them in the original workspace
To start the duplication process click Duplicate. The duplication will take a moment. You will be transferred to the new duplicated workspace.
You will be automatically added as an administrator to the new workspace and it will show in your My workspaces view.
New workspace
Click "New workspace" -> "Duplicate" either in your personal "Me" menu or in the My workspaces view, and a modal will open
Select the workspace you want to duplicate from the drop-down menu. The menu will show all workspaces under your organisation's account, in which you are an admin.
Give the new workspace a name; the domain will be automatically generated based on the given workspace name. You can also edit the domain under advanced settings.
Select which users to include in the duplicate (only yourself, all admins, or all users)
You can also choose to include sent emails as drafts, or default emails including any edits you made to them in the original workspace
To start the duplication process click Duplicate. The duplication will take a moment. You will be transferred to the new duplicated workspace.
You will be automatically added as an administrator to the new workspace and it will show in your My workspaces view.
