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Solving WebSocket connection issues
Solving WebSocket connection issues
In this article, we describe a few steps to take when facing WebSocket connection issues in Howspace
Jesse Koskinen avatar
Written by Jesse Koskinen
Updated over a week ago

Sometimes there might be issues with the WebSocket connection in Howspace. We have found some common problems that might cause this, and here is a list of steps users can take to try to resolve the issue:

  • Try a different browser

  • Update and restart the browser

  • Empty browser cache and cookies

  • Restart computer

  • Try a different network (office network, home network, mobile connection)

  • If at home -> try to restart wifi router

  • If nothing else helps -> contact

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