When you are reporting a possible bug to our Support (support@howspace.com), list the following things to the email, if possible:

  • User / users who are experiencing the bug

  • Used devices and operating systems

  • Used browser and browser version

  • Description of the bug explaining what happened, how and when

  • In which workspace(s) the bug has occurred

  • Short video or screenshot of the bug showing the bug happen

The previously listed things will help us determine the possible bug, its affects and enable us to react accordingly.

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